Effective Date: December 3, 2023

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1. Order Processing Time:

1.1 Standard Processing Time: Orders are typically processed within 3-5 business days from the time they are placed. Please note that this processing time may vary during peak seasons.

1.2 Customized or Made-to-Order Items: Products that are customized or made-to-order may have a longer processing time. Please refer to the product description for specific details.

2. Shipping Rates and Delivery Times:

2.1 Shipping Rates: Shipping rates are calculated based on the weight of the items and the destination. You can view the shipping costs at the checkout before completing your purchase.

2.2 Delivery Times: Estimated delivery times vary depending on the shipping method selected during checkout and the destination. Standard shipping within United States typically takes 3-5 business days.

2.3 International Shipping: We offer international shipping to select countries. Shipping costs and delivery times for international orders may vary. Customers are responsible for any customs duties or taxes incurred.

3. Shipment Tracking:

3.1 Tracking Information: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment.

3.2 Tracking Assistance: If you encounter any issues with tracking or have questions about your shipment, please contact our customer support at ltdscifi@gmail.com.

4. Lost or Damaged Items:

4.1 Lost Shipments: In the rare event that a shipment is lost in transit, please contact us immediately. We will work with the shipping carrier to locate the package.

4.2 Damaged Items: If you receive a damaged item, please contact us within 2 days of receiving the order. Provide detailed information and photos of the damaged item and packaging. We will arrange for a replacement or refund.

5. Address Accuracy:

5.1 Customer Responsibility: Customers are responsible for providing accurate shipping information. Please double-check your shipping address during checkout. We are not responsible for orders shipped to incorrectly provided addresses.

6. Contact Information:

If you have any questions about our fulfillment/shipping policy, please contact us at ltdscifi@gmail.com.

Note: This policy is subject to change without notice. Please review it periodically for any updates.