Effective Date: December 3, 2023

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1. Refund Policy:

1.1 30-Day Satisfaction Guarantee: We strive to provide products/services that meet and exceed your expectations. If for any reason you are not satisfied with your purchase, you may return the item(s) within 30 days of receiving your order for a full refund, excluding shipping costs.

1.2 Conditions for Refund:

• The item(s) must be in their original condition.

• All tags, packaging, and accessories must be intact.

• Products damaged due to customer mishandling will not be eligible for a refund.

1.3 How to Initiate a Refund: To initiate a refund, please contact our customer support at [insert email/phone]. Provide your order number and a brief explanation of the reason for the return. We will guide you through the process.

2. Cancellation Policy:

2.1 Order Cancellation: You can cancel your order within 24 hours of placing it. Once the order has been processed and shipped, it cannot be canceled.

2.2 Cancellation Procedure: To cancel an order, please contact us at ltdscifi@gmail.com with your order number and the reason for cancellation. We will confirm the cancellation if it is within the allowed time frame.

3. Exceptions:

3.1 Customized Products: Products that are customized or made-to-order may not be eligible for a refund unless there is a manufacturing defect or an error on our part.

3.2 Digital Products: Digital products, once downloaded or accessed, are non-refundable.

4. Contact Information:

If you have any questions about our refund/cancellation policy, please contact us at ltdscifi@gmail.com.

Note: This policy is subject to change without notice. Please review it periodically for any updates.